Refund Policy
Last updated: September 2026
1. 7-day guarantee
All purchases made through Kiwify include a 7-day refund window, counted from the date of your payment. If you're not satisfied with the ebook, you can request a full refund within this period — no need to explain why.
2. How to request a refund
- Email us at support@ebookmaster.shop with the email address used at checkout, or
- Contact Kiwify's buyer support directly at compradores@kiwify.com.br, since Kiwify processes the payment and the refund.
We will confirm your refund and Kiwify will process it back to your original payment method. Processing times depend on your bank or card provider, and are outside our control.
3. After the refund window
Requests made after 7 days are reviewed on a case-by-case basis but are not guaranteed.
4. Important note
Because this is a digital product delivered instantly, please make sure you actually want the ebook before purchasing. If you have questions about the content beforehand, contact us — we're happy to help you decide.
5. Contact
For anything refund-related, reach us at support@ebookmaster.shop.